Last Updated: November 17, 2025

Welcome to SiargaoHotels.ph. By accessing, browsing, or using our website and services—including hotel bookings, tours, house rentals, and vehicle (car/motorcycle) rentals—you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using SiargaoHotels.ph, you acknowledge that you have read, understood, and agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please discontinue use of the website.

2. Scope of Services

SiargaoHotels.ph operates as an online platform that:

  • Lists and facilitates hotel and resort bookings
  • Offers tours and activity reservations
  • Provides house and villa rental options
  • Allows car and motorcycle rental bookings

We may act as an intermediary between customers and property owners, tour operators, and rental providers. The actual service fulfillment is the responsibility of the respective partner/vendor.

3. Booking and Payment

3.1 Booking Confirmation

A reservation is considered confirmed once payment is received and a confirmation email has been issued.

3.2 Payment Methods

SiargaoHotels.ph accepts the following payment methods:

  • GCash
  • Maya
  • GrabPay
  • ShopeePay
  • Credit Cards (Visa, Mastercard, etc.)
  • Debit Cards

All payments are processed securely through our authorized payment processors. By completing a transaction, you agree that you are authorized to use the selected payment method.

3.3 Pricing

All prices listed are subject to change without notice. Prices may vary depending on season, availability, or provider adjustments.

3.4 Taxes and Fees

Some bookings may include additional charges such as service fees, cleaning fees, environmental fees, or government taxes. These will be indicated whenever possible.

4. Cancellations and Refunds

4.1 Cancellation Policies

Each hotel, rental provider, or tour operator sets its own cancellation policy. These will be shown during the booking process and on your confirmation email.

4.2 Non-Refundable Bookings

Certain bookings may be non-refundable. By completing such bookings, you acknowledge that no refunds will be issued regardless of circumstances.

4.3 Refund Processing

Refunds, when applicable, will be processed according to the supplier’s policies and may take additional time depending on payment method.

5. Guest Responsibilities

By using our services, you agree to:

  • Provide accurate personal and payment information
  • Adhere to the rules of the hotel, rental home, vehicle provider, or tour operator
  • Return rental vehicles in the same condition they were received
  • Avoid engaging in illegal activities, damage, or misconduct during your stay or activity

Users are liable for damages, fines, or penalties resulting from misuse or negligence.

6. Check-In, Check-Out, and Usage Policies

6.1 Hotels and House Rentals

Check-in and check-out times differ per property and will be provided in your booking details.

6.2 Tours and Activities

Guests must arrive on time for tours or activities. Providers may refuse service for late arrivals, and refunds may not be issued.

6.3 Vehicle Rentals

Renters must:

  • Hold a valid driver’s license
  • Follow local traffic laws
  • Take responsibility for fuel, fines, and damage
  • Pay applicable security deposits (if required)

Failure to comply may result in additional charges.

7. Modifications to Bookings

Changes to dates, guest counts, or vehicle rental duration depend on availability and provider policies. Additional fees may apply.

8. Limitation of Liability

SiargaoHotels.ph is not liable for:

  • Accidents, injuries, losses, or damages during your stay, tour, or vehicle rental
  • Errors or omissions by hotels, rental providers, or tour operators
  • Weather-related issues, natural disasters, or unexpected changes affecting travel plans
  • Delays or failures caused by factors beyond our control

Our responsibility is limited to providing the booking platform and customer support.

9. Website Content and Accuracy

While we strive for accuracy, SiargaoHotels.ph does not guarantee that:

  • All listings are error-free
  • Photos perfectly represent actual conditions
  • Rates and availability remain constant

We reserve the right to update or correct any information without prior notice.

10. User Conduct

Users agree not to:

  • Misuse the platform
  • Post fraudulent or misleading information
  • Engage in hacking, scraping, or unauthorized access
  • Upload harmful or offensive content

Violation may result in account suspension or legal action.

11. Intellectual Property

All website content—including text, photos, logos, databases, and design—is the property of SiargaoHotels.ph or its partners. Unauthorized use is prohibited.

12. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which describes how we collect and protect your personal information.

13. Changes to These Terms

SiargaoHotels.ph reserves the right to revise these Terms at any time. Updated versions will be posted with a new “Last Updated” date.

14. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes will be handled in appropriate Philippine courts.

15. Contact Information

For questions, concerns, or support, please contact us:

Email: info@siargaohotels.ph
Phone: +639291250809