Last Updated: November 17, 2025

SiargaoHotels.ph (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SiargaoHotels.ph and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal details when you:

  • Book hotels, tours, house rentals, or vehicle rentals
  • Create an account
  • Submit a contact form or inquiry
  • Subscribe to newsletters
  • Request customer support
  • Participate in promotions

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Government-issued IDs (if required by hotels or rental partners)
  • Booking and reservation details
  • Special requests or preferences

1.2 Automatically Collected Information

When you visit SiargaoHotels.ph, we automatically collect information such as:

  • IP address
  • Device information
  • Browser type
  • Location data (approximate)
  • Pages visited
  • Time and date of access
  • Clickstream data
  • Referral sources

This helps us improve user experience and website performance.

1.3 Cookies and Tracking Tools

We use:

  • Essential cookies – required for our site to function
  • Analytics cookies – help us understand how visitors use our site
  • Advertising cookies – used for remarketing (if applicable)

You may disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use the information collected to:

  • Process and confirm bookings
  • Connect you with hotels, tour operators, rental companies, and property owners
  • Manage payments and invoices
  • Improve our services and website functionality
  • Personalize your experience
  • Communicate about bookings, updates, promotions, and inquiries
  • Prevent fraud and ensure platform security
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your data with the following, only when necessary:

3.1 Service and Booking Partners

To fulfill your reservation or service request, we may share your information with:

  • Hotel partners
  • Tour operators
  • House rental owners
  • Car and motorcycle rental companies
  • Payment processors
  • Customer service providers

These partners are required to protect your data and use it only for the purpose of fulfilling your booking.

3.2 Third-Party Tools

We may use third-party services such as analytics, email marketing tools, or advertising platforms. These providers have access only to the information necessary to perform their services.

3.3 Legal Requirements

We may disclose your data if required by law, regulation, or legal process, or to protect our rights and users’ safety.

3.4 Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the business.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission online is 100% secure.

5. Retention of Data

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update information
  • Request deletion of your data
  • Withdraw consent
  • Request a copy of your data
  • Opt out of marketing emails

To exercise these rights, contact us at the details below.

7. Children’s Privacy

SiargaoHotels.ph does not knowingly collect information from children under the age of 13.
If a child has provided personal information, please contact us so we can remove it promptly.

8. International Data Transfers

our information may be processed in countries outside your residence.
We take steps to ensure such transfers comply with applicable data protection laws.

9. Third-Party Links

Our website may contain links to external websites, partners, or booking platforms.
We are not responsible for their content or privacy practices.
We recommend reviewing their own privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website means you accept the revised policy.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

SiargaoHotels.ph
Email: info@siargaohotels.ph
Phone: +639291250809